Kristina Bakardjiev at ILTACON: “These tools … eliminate non-billable tasks.”

In this interview, Kristina Bakardjiev, Director of Legal Practice Innovation at Cozen O’Connor, explains how the firm is using AI to bridge the practice and business of law. She mentions AI’s role as a thought partner for lawyers—helping test arguments, learn new areas quickly, and support junior development—while also streamlining non-billable tasks like proposals and client insights. Kristina notes that adoption grows through peer-to-peer momentum and by holding AI academies, and she underscores the need for strong data quality, security, and transparency to maintain client trust.

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